Introduction
Thank you for using our SaaS products and services. We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal data about you when you use our services, website, and applications.
This Privacy Policy is designed to comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended by the Data (Use and Access) Act 2025.
1. Who We Are
Company: Compliance Engine Ltd
Address: 27 Old Gloucester Street, London WC1N 3AX, UK
Email: admin@compliance-engine.io
Data Protection Officer: dpo@compliance-engine.io
2. What Is Personal Data?
Personal data is any information relating to you that can be used to identify you, either directly or indirectly. This includes:
- Contact information (name, email address, phone number, postal address)
- Technical identifiers (IP address, device ID, cookie identifiers)
- Location data (approximate geographical location)
- Business information (company name, job title, department)
- Account information (username, password, account settings)
- Communication records (chat messages, support tickets, call recordings)
- Usage data (pages visited, time spent, feature interactions)
- Financial information (payment details, invoice records)
8. Your Data Protection Rights
You have a number of rights relating to your personal data under the UK GDPR:
Right of Access (Article 15)
You have the right to obtain confirmation of whether we hold personal data about you and to receive a copy of that data in a structured, commonly used, and machine-readable format.
Right to Rectification (Article 16)
You have the right to correct inaccurate or incomplete personal data.
Right to Erasure (Article 17) – "Right to Be Forgotten"
You have the right to request deletion of your personal data in certain circumstances.
Right to Object (Article 21)
You have the right to object to processing based on legitimate interests, marketing communications, profiling and automated decision-making.
13. Contact Us
For questions about this Privacy Policy or our data protection practices, please contact:
Data Protection Officer:
Email: dpo@compliance-engine.io
Postal: Data Protection Officer, Compliance Engine Ltd, 27 Old Gloucester Street, London WC1N 3AX, UK
General Inquiries:
Email: admin@compliance-engine.io
Information Commissioner (IC):
If you wish to lodge a complaint: www.ico.org.uk